PRIVACY POLICY
MTDS value the trust you place in us. That is the reason we insist upon the highest standards for secure exchanges and client data protection. Please read the following statement to find out about our information gathering and dissemination practices.
Note: Our protection strategy is liable to change at any time without prior notice. To ensure you are aware of any changes, kindly review this policy periodically.
By visiting this Website you consent to be bound by the terms and conditions of this Privacy Policy. If you disagree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we gather and store your personal information which is provided by you from time to time. Our primary objective in doing so is to provide you a safe, efficient, smooth and customized experience. This enables us to customize our Website to make your experience safer and easier, and to provide services and features that most likely meet your needs. More importantly, while doing so we collect personal information from you that we consider necessary for accomplishing this purpose.
In general, you can browse the Website without disclosing who you are or revealing any personal information about yourself. But once you give us your personal information, you are not anonymous to us. We indicate which fields are required and which fields are optional wherever possible. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon how you use our website. To better understand, protect and serve our users, we use this information to do internal research on our users’ demographics, interests, and behaviour. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, promote trust and safety, and measure promotional effectiveness. “Cookies” are small files placed on your hard drive when you first visit our website that assist us in providing our services, such as recognizing you the next time you visit the website. We offer certain features that are only available through the use of a “cookie”.
We additionally use cookies to allow you to enter your password less frequently during a session. Cookies also help us provide information that is targeted to your particular interests and help us to customize our website according to your likes and preferences. Most cookies are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and may be required to re-enter your password more frequently during a session.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of these devices by third parties.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
We will collect that information that you provide to us if you choose to post messages on our message boards or leave feedback. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may gather such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (for example, placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Your Information / Demographic
We use personal information to provide the services you request. We use your personal information to market to you but will provide you the ability to opt-out of such uses. We use your personal data to resolve disputes; troubleshoot problems; collect money; help promote a safe service; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; detect and protect us against error, fraud and other criminal activities; customize your experience; enforce our terms and conditions; and as otherwise described to you at the time of collection.
We identify and use your IP address to help identify you and to gather broad demographic information. Your IP address is additionally used to administer our Website and help diagnose problems with our server.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We utilize this data to enhance your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
3. Sharing of personal information
Users of our website are responsible for maintaining security of their user id and passwords, or other form of authentication involved in obtaining access to password protected or secure areas of our website. Access to and use of password protected and/or secure area of our website is restricted to authorized users only.
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may disclose some personal information to third parties for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.
Personal information might be disclosed if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may reveal personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our clients or the general public; to respond to requests from government authorities for law enforcement purposes; to allow us to avail remedies or limit the damages that we may sustain.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. That other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information should such a transaction occur.
4. Links to Other Sites
Our Website, Indihands.com links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
5. Choice/Opt-Out
All of our users are provided with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account from us on behalf of our partners, and from us in general.
If you wish to remove your contact information from all indihands.com lists and newsletters, please click on unsubscribe in the email you receive.
6. Security Precautions
Our Website has stringent security measures in place to protect the misuse, loss and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Only those employees are allowed access to your information who need access to perform their duties. In any instance where the employee is found to violate our privacy policy, he/she will be subjected to disciplinary action, including possible termination and civil/criminal prosecution.
7. Advertisements on indihands.com
Third-party advertising companies may be used to serve ads when you visit our Website. These companies may use information (except your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that interest you.
8. Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
9. Grievance Officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mrs. Manik Mandar Trifaley
Manik Trifaley Design Studio
303, Meghana Apartment, DSK Ranawara, NDA-Pashan Road
Bavdhan, Pune
Phone: 9822513937
Email: grievance@indihands.com
Time: Mon – Sat (10:00 – 18:00)
10. Questions?
Please contact us regarding any questions regarding this statement.